Technician + branded van in a driveway (wide, room for text left)
Live dispatch now · Troy, OH since 2004

Comfort you stop thinking about.

Same-day heating and cooling repair, honest replacement quotes, and NATE-certified technicians across seven Miami Valley cities. Average arrival: 94 minutes.

  • Licensed #48-1129 · bonded · insured
  • Flat-rate pricing before work starts
  • 10-year parts & labor warranty
4.9612 Google reviews
Troy · Piqua · Sidney · Dayton
Factory-authorized dealer
CarrierTraneNATEBBB A+Financing

What we do

Heating & cooling, done honestly.

Repairs, replacements and maintenance for homes and light-commercial buildings across the Miami Valley.

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Technician showing readings to a homeowner (4:3)

Average arrival

94 minutes

Why Ridgeline

You see the numbers we see.

No mystery diagnoses, no commissioned upsells. Just measured facts and a price you approve before we start.

1

We diagnose, then show you

Every visit starts with a full diagnosis and recorded readings — you see the same numbers the technician sees.

2

You approve a flat rate

A written, flat-rate quote before any work begins. The bill at the end matches the number you approved at the start.

3

We stand behind it

A 1.8% callback rate and a 10-year parts & labor warranty on installs. If something isn’t right, we make it right.

21+

Years in the Miami Valley

6.4k

Systems serviced & installed

24/7

Live emergency dispatch

1.8%

Callback rate on repairs

Membership

Ridgeline Care pays for itself.

Two tune-ups a year, front-of-line scheduling, and no emergency fees — for less than a coffee a week.

  • Two precision tune-ups a year (heating + cooling)
  • Priority scheduling — you go to the front of the line
  • No overtime or emergency fees, ever
  • 15% off every repair
  • Waived $89 diagnostic on service calls
  • Transferable if you sell your home
Ridgeline CareMost popular

$19/ month

or $199 a year · cancel anytime

Join Ridgeline Care

Every visit includes

  • A 21-point safety and performance inspection
  • Refrigerant and combustion readings, recorded
  • Filter change and condensate line flush
  • A written report with photos, every visit

Where we work

Seven Miami Valley cities.

One local company, one dispatch, real coverage from Sidney down to Dayton.

Reviews

4.9 stars from 612 neighbors.

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"Our furnace died at 11pm on the coldest night of the year and a real person answered the phone. A tech was at our door in under an hour, had the part on his truck, and we were warm again before midnight. No emergency-fee gouging, either. This is how it should work."
KMKaren M.Troy, OH · Furnace repair
"Got three quotes for a new AC. Ridgeline was the only one who actually measured the house instead of just matching the old unit, and they weren’t the most expensive. Clean install in a day, floors protected, old unit hauled away. The upstairs finally cools now."
DRDoug R.Tipp City, OH · AC installation
"They talked me out of a bigger system than I needed and into a heat pump that qualified for the tax credit. Who does that? Honest from the first visit to the last. The written quote matched the final bill to the dollar."
PSPriya S.Dayton, OH · Heat pump

Questions

Straight answers, before you call.

The things Miami Valley homeowners ask us most.

How fast can you get here?

Our average arrival across the Miami Valley is 94 minutes, and inside Troy it’s closer to 41. When you call, a real technician gives you a live arrival window — not a vague “sometime today.”

Do you answer after hours?

Yes — Ridgeline runs genuine 24/7 dispatch, and a real technician answers the phone at 2am, not an answering service. No heat or no cooling is an emergency and we treat it like one.

Will you pressure me into a new system?

No. We quote the repair first and only recommend replacement when the math or safety genuinely calls for it — and then we show you the numbers on both. Our technicians aren’t paid commissions to upsell you.

How does your pricing work?

Flat-rate, in writing, before any work starts. You approve the number first, so the bill at the end matches the quote at the start — no hourly surprises.

Are you licensed and insured?

Fully. Ridgeline is licensed (#48-1129), bonded and insured, our technicians are NATE-certified, and every install is backed by a 10-year parts and labor warranty.

Van at dusk / crew loading up (wide)
Live dispatch now · Troy, OH

No heat? No cooling? Call.

A real technician answers 24/7 and gives you a live arrival window. Same-day service across the Miami Valley.